Privacy Policy

How Clientcarex Private Limited collects, uses and protects your data.

Template — needs legal review before publishing. The original policy page was not captured by the Wayback Machine, so this is a starting draft, not the recovered text. Have your legal adviser confirm it against how ClientcareX actually processes data.

1. Who we are

Clientcarex Private Limited (“ClientcareX”, “we”, “us”) provides AI-driven ERP and business automation software. For any privacy question, contact us at care@clientcarex.com or +91 93908 93024.

2. Information we collect

Account data — name, work email, phone number, company name and role.
Customer content — the records your team stores in ClientcareX, such as leads, clients, tickets, HR records and invoices.
Usage data — log-in times, feature usage, device and browser information, and IP address.
Communications — messages you send to support, sales or via forms on this site.

3. How we use it

To provide, secure and improve the ClientcareX platform.
To deliver implementation, onboarding and support services.
To send service notices and, where you have opted in, product updates.
To meet legal, tax and accounting obligations.

4. Legal basis

We process personal data to perform our contract with you, to meet legal obligations, on the basis of your consent where required, and for our legitimate interest in operating and securing the service.

5. Sharing

We do not sell personal data. We share it only with sub-processors that help us run the service — such as hosting, email delivery, payment and analytics providers — under contracts that restrict their use of it, and with authorities where the law requires.

6. Retention

Account and customer content is retained for as long as your subscription is active, and afterwards only as long as needed for legal, accounting or dispute-resolution purposes.

7. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, object to certain processing, or ask for a portable copy. Write to care@clientcarex.com and we will respond within the period the law allows.

8. Security

We apply access controls, encryption in transit, and regular backups. No system is perfectly secure, so please use a strong, unique password and enable any additional protections we offer.

9. Cookies

This website uses cookies that are necessary for it to function, and — with your consent where required — analytics cookies that tell us which pages are useful. You can clear or block cookies in your browser settings.

10. Changes

We will post any update to this policy on this page and revise the date below. Material changes will also be notified to account holders by email.

Last updated: 2025